RRupeeCo Financial OS
privacy policy

RDS Fintech LLP

Privacy Policy


RDS Fintech LLP, registered on and including online platform(s) www.rupeeco.com and the Rupeeco Mobile App, recognizes the importance of maintaining your privacy. Rupeeco is committed to maintaining the confidentiality, integrity, and security of all information of its users.


This Privacy Policy describes how Rupeeco collects, stores, handles, and transfers certain information received from you via the use of the Website and Mobile App on a need basis. This Privacy Policy applies to visitors to our Website, Mobile App users, and existing and future customers.

By visiting or using our Website or Mobile App, you consent to the practices described in this Privacy Policy.


1. Controllers of Personal Information


Your personal data will be collected and stored on servers located in India by RDS Fintech LLP, including its representatives, affiliates, and business partners.


2. Personal Information We Collect


  1. Information or documents entered or uploaded by you, including personal details such as name, email address, date of birth, and city of residence.
  2. You may choose not to provide certain information, but this may limit access to some services. We do not collect biometric information.
  3. With your explicit consent, we may have one-time access to your camera, microphone, location, or device for onboarding or KYC purposes, in line with RBI guidelines.
  4. Information received from other sources may be added to your account information.


3. Cookies


We use cookies to maintain sessions, improve user experience, track interactions, and personalize content.


4. Use of Information


We collect your information during registration, service usage, and visits to our Website. You are required to provide details such as name, residence, email, date of birth, and contact number.

By registering, you authorize Rupeeco and its partners to send service-related and promotional communications, including SMS and emails, even if registered under DND or NCPR.


5. Purpose of Collection


  1. Facilitate services, payments, and applications.
  2. Respond to queries and resolve grievances.
  3. Fulfill obligations with business partners.
  4. Share promotions and product updates.
  5. Internal analysis and personalized services.
  6. Fraud prevention and platform improvement.
  7. Account management and service communication.
  8. Document uploads for partner processing.
  9. Device access for service facilitation.
  10. Legal and policy compliance.
  11. Enable features requiring personal information.


6. Disclosure to Third Parties


Rupeeco does not sell or rent your information. Data may be shared with banks, NBFCs, CICs, payment aggregators, service providers, or government authorities as required by law.


7. Data Storage


All personal information is stored on servers located in India and retained as required for service delivery, legal obligations, or contractual purposes.


8. Your Control Over Information


You may control the personal information you provide and opt out of marketing communications. Service-related communications will continue as required.


9. Revocation of Consent


You may withdraw consent by writing to support@rupeeco.com. Withdrawal may result in service discontinuation and no refunds.


10. Log Files


We collect log information such as IP address, browser type, and usage data for analytics and service improvement.


11. Data Security


We use technical, procedural, and physical safeguards to protect your data. However, no system is completely secure, and users are responsible for protecting their login credentials.


12. Third-Party Advertising and Links


Third-party advertisers may use anonymous data to show relevant ads. Rupeeco is not responsible for privacy practices of external websites.


13. Policy Updates


Rupeeco may update this policy periodically. Users are encouraged to review it regularly.


14. Grievance Officer


Name: Mr. Harsh Parkhani

Email: support@rupeeco.com


15. Dispute Resolution and Jurisdiction


Disputes will be resolved through mediation followed by arbitration if required. The seat of arbitration shall be Mumbai, India, and Indian law shall apply.


Disclaimer


Information provided on this website is sourced from banks, NBFCs, and other partners. Rupeeco is not responsible for accuracy and advises users to verify details independently.